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This paper examines the impact of operational flexibility on firm performance. This research aims to determine the impact of two specific flexibility types on firm performance in the textile industry of Pakistan. Flexibility categories are defined as volume flexibility and material handling flexibility. Both categories of flexibility are significant for a textile sector as the material handling is one of the main issues on the production floor in textile mills, while volume flexibility is the core of competition regarding variety in the product line. The empirical data were collected through a questionnaire addressed to 360 production and operations managers in Pakistani textile companies. Out of which 250 questionnaires that answered all the questions were evaluated and analyzed. The linear regression method was used to identify the impact of volume and material handling flexibility on firm performance. Overall results showed that volume flexibility and material handling flexibility both have a positive impact on firm performance in Pakistan textile sector.

Pervez Akhtar, Fahad Muqaddas. (2019) The Impact of Operational Flexibility on Firm Performance: Evidence from Pakistan’s Textile Sector, Jinnah Business Review, Volume 7, Issue 1.
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