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Based on the premise of organizational support theory this study investigates the
relationship between perceived organizational support and citizenship behavior of
employees. The study offers a novel explanation by testing the sequential
mediation through well-being and work engagement. Data was collected from 273
employees from diverging service organizations working in Lahore and its nearby
cities. Results of the study revealed that POS has a direct bearing on citizenship
behavior, but sequential mediation relation is not proved. Though the findings are
against the hypothesized relations, but can still offer new theoretical directions
and implications for practices. Limitations and future directions are also given at
the end.
Fouzia Hadi Ali, Sayyid Salman Rizavi, Ishfaq Ahmed, Madiha Rasheed. (2018) Effects of perceived organizational support on organizational citizenship behavior – Sequential mediation by well-being and work engagement, Journal of the Punjab University Historical Society, Volume 31, issue 1.
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