Abstract
The present study aims to examine the impact of burnout on creative performance and counterproductive work behavior with a
psychological capital. 274 employees from IT industry in Pakistan participated using a self-administrated questionnaire. Based on
Partial least square structure equation modeling (PLS-SEM), the results suggest the significant impact of burnout on employee’s
creative performance and counterproductive work behavior. Further results suggest that there is no significant impact of
psychological capital as a moderator for any of the employee outcomes. This study contributes to psychology and stress management
literature suggesting the burnout as contributing factor in shaping employee behavior. This study also helps managers to understand
that employee’s satisfaction and wellbeing is extremely important to enhance their creative performance. The study further suggest
that organizations should arrange technical trainings to improve employee’s skills and knowledge and some motivational training to
increase morale of employees so that they should not experience burnout. This is how organizations save cost and operates smoothly
towards success. Future avenue of research is also provided in the end of the study.
Bushra Tahir Hussain, Waqar Akbar, Julie Nguyen Thuy Van. (2020) Effects of Burnout on Employee Creative Performance and Counterproductive Work Behavior: Does Psychological Capital Matter?, Paradigms , Vol 14, Issue 1.
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