Abstract
The primary purpose of this paper is to test a theoretical model based on the resource-based view (RBV)
theory and investigate the determinant factors influencing the logistics performance among 412 leading
logistic companies in Ningxia region, China. The study addresses the two research questions (1) To what
extent intra-firm resources, inter-firm relationships, and the logistics service capability, influence the
logistics performance in China? (2) How does logistics service capability mediate the relationships
between intra-firm resources, inter-firm relationships, and logistics performance in the Chinese logistics
industry? The main theoretical contribution of this research is to better understand the significant roles of
determinant factors (intra-firm resources and inter-firm relationships) on logistic performance. From a
practical perspective, testing results may help the logistics managers to attain sustainable logistics
performance effectively. The present study also focuses on the mediating role of logistics service capability
on the relationships between intra-firm resources and inter-firm relationships with logistics performance.
The findings revealed that logistics service capability acts as an essential mediator for enhancing the
performance of logistics companies in China. Consequently, the result may provide information on the
personalized services that can create maximum value for the logistics industry's clients. The implications of
the study, limitations, and recommendations for future research are subsequently discussed.
LIANG HUA, FILZAH MD ISA, SHAISTA NOOR. (2020) An Empirical Study on Logistics Performance of Ningxia Region, China, International Review of Management and Business Research, Volume 9, Issue 1.
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