Abstract
The paper evaluates the impact of changing HR
practices over employee’s productivity and
performance in Pakistan Telecommunication Company
Limited (PTCL). From being a pure government
department to being a company being run on corporate
lines and eventually being privatized has made it an
interesting entity for study for students and researchers
in the field of Human Resource Management.
Foremost, the threat or the fear of being deprived of the
job has been the primary reason why employees in
abundance left the organization as a result of Voluntary
Separation Scheme or resigned. Employees are
subjected to a continuous stress as a result of repeated
strikes and the attitude of the management towards the
employees. Management has not been able to win the
heart of the people. Training, no doubt has improved a
lot, so has the recruitment, becoming faster and marketoriented. But compensation has not improved.
Employees are paid less than their counter-parts in
government contrary to prior privatization. Mode of
Performance Appraisal has been changed by
introducing the concept of Online Performance
Appraisal, linking the promotions and increments to the
scores earned by employees. This has made employees
unhappy with that. Career-growth has also suffered
because employees have not been promoted for the last
many years despite expanding company workforce and
business. To create a healthy relationship with employees,
management needs to work on better compensation
package and a policy for promotion of employees.
Dr. Shahid Jan, Qasim Mansoor Jalali, Dr. Gohar Zaman. (2013) Comparing HR practices in PTCL in Pre & Post Privatization Era, Abasyn Journal of Social Sciences, Volume-06, Issue-1.
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