Abstract
Aim of the present study was to investigate the relationship of
communication satisfaction and turnover intentions and to
explore the moderating role of organizational commitment in
relationship of two variables. The sample of 120 nurses was
taken from government and private hospitals of Rawalpindi
and Islamabad. Turnover intention was measured by Turnover
Intentions Scale (O’Driscoll & Beeher, 1994), while
Organizational Commitment Scale (Cook & Wall, 1980) was
used to measure organizational commitment, and level of
communication satisfaction of nurses was assessed by
Communication Satisfaction Questionnaire (Downs & Hazen,
1977). It was hypothesized that communication satisfaction
was inversely correlated with turnover intentions and
organizational commitment play a moderating role in the
relationship of communication satisfaction and turnover
intentions. Results revealed that communication satisfaction
with co-workers, supervisors, and upper management has
negative relationship with turnover intentions. Results also
showed that organizational commitment has a significant
moderating role in the relationship of communication
satisfaction and turnover intentions.
Sumara Naz, Seema Gul. (2014) Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses, Pakistan Journal of Psychological Research, Volume-29, Issue-1.
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