Abstract
This study has assessed the level of employee voice in public &
private sector organizations and the impact of employee voice on
organizational performance. Close ended questionnaire was
administered from 400 samples (200 from public organizations, in
which half for faculty members and half for students and 200 from
private organizations, in which half for faculty members and half
for students). Public and private educational institutes of
Hyderabad and Jamshoro districts were selected for this study.
Through the questionnaire employee voice, employee satisfaction
and customer satisfaction were measured. Data was analyzed
through SPSS 16.0 and the statistical techniques used to analyze
the data include correlations and non-parametric tests i.e. two
independent samples t-test and two-way ANOVA. Findings of
research showed that employee voice was more in public sector
organizations than private sector organization. It was observed
that the impact of qualification was different for public and private
organizations on employee voice. And the important finding of this
study showed that employee voice increases organizational
performance. This study has implication for the management and
the customers of both categories of the educational institutes.
Dr. Zahid Ali Channar, Dr. Musarat Nazir, Dr. Parveen Shah, Dr. Shahabuddin Mughal. (2013) Employee Voice: A Tool For Enhancing Organizational Performance, The Women - Annual Research Journal of Gender Studies, Volume-05, Issue-1.
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