Abstract
Work-Life initiatives refer to the organizational policies that helps an employee to create
balance between his/her professional and personal life, whereas organizational citizenship
behavior (OCB) refers to the voluntary behavior on part of the employee taking on additional
responsibilities apart from their usual job descriptions developing a sense of ownership
towards their workplace. The primal objective of this study is to explore whether work-life
balance initiatives in any way influence organizational citizenship behavior and employees’
perception of such initiatives taken by their organizations and if such measures create a sense
among workers to go beyond their duties at work. The purpose of this study is to test causal
relationship among the studied variable. The primary data from 540 sample size selected
through convenience sampling by using survey questionnaire from a number of banking and
telecom companies of Pakistan. The data was analyzed through confirmatory factor analysis
(CFA) technique and path analysis. The outcomes of the study show that relationship between
Work-Life Balance (WLB) and Organization Citizenship Behavior (OCB) is fully mediated by
Perceived Organizational Support (POS) which also highlighted the crucial role of Perceived
Organizational Support (POS). The results of the study indicate that work-life balance
practices have no direct effect on organizational citizenship behavior, while perceived
organizational support shows full mediation between WLB and OCB and this suggest to the
Work-Life Balance (WLB) practitioners that providing work-life balance options are not
enough to get desirable results but the fairness and availability of such options across the
organization are mandatory to achieve Organization Citizenship Behaviour (OCB).
Khurram Shakir, Siraj Jamal Siddiqui. (2018) The Relationship Between Work-Life Balance Initiatives and Organizational Citizenship Behavior: The Mediating Role of Perceived Organizational Support, Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-16, Issue-2.
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