Abstract
The management of human resources in health-care institution is essential to enable the
delivery of efficient and effective medical services and to achieve patient satisfaction. This
study aims to investigate how the impact of new technological innovation in health / medical
sciences and patient care put an effect on the performance of the health-care providing
institutions and to analyze how these innovations are putting an impact on performance of
the health-care related human resource (employees) and that up to what extent despite of
these rapid technological changes, the practicing human resources management is enable
to increase the human resource performance, quality of health-care service and help them
out to achieve patients' satisfaction. The exploratory methodology was applied to demonstrate
and analyze the previous literatures. The study shows that effective human resources
management has a strong impact on health-care quality and improving the performance of
hospital's staff. The study suggests before starting performance development process as well
as continuous development and training of staff performance, there is a need to measure the
performance of the managers of human resources department in the health-care organizations.
The purpose of this research study is to gain a deeper understanding of the impact of human
resources (employees) on health sector reform, the importance of HRM in all aspects of
health-care organizations, the positive impact of increased job autonomy on employee
outcomes, and the dynamics of employee engagement in health-care. The literature on the
link between HR system perceptions and civility towards patients, specific roles for HRM in
building shared values that can serve both the care needs of patients and the business needs
of health organizations, the complex linkages between employees' perceptions of human
resources systems and hospital performance, and the mechanisms through which HRM can
enhance patient satisfaction in health care organizations is relevant to this discussion.
Muhammad Asif Khan. (2016) Impact of Quality Human Resource in Health Care Providing Organizations, Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-14, Issue-1.
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