Abstract
Today, almost in all large/medium-sized
organizations, performance appraisal is adopted in one
form or the other for administrative purposes,
retention/layoff decisions, as well as for developmental
purposes. Keeping in view wide-scale efficacy of the
performance appraisal as a management tool, the
researcher chose Sui Southern Gas Company (SSGC), a
public sector autonomous body to study its practical
implications. The researcher wanted to determine whether
the appraisal program used in the company is merely a
useless bureaucratic attempt as part of the company’s
requirement. Further, if the company constructively
employs appraisal system then this paper addressed the
various facets of the performance appraisal exercise and
the effect these aspects have on the performance of
employees working at SSGC. In-depth interviews and
questionnaires were used as main sources of collecting the
primary data from the employees of SSGC and the
sampling method chosen by the researcher was Stratified
Sampling. This study successfully reached the conclusion
that although the organization formally focuses on the
performance appraisal process, it has not been able to
utilize it owing to ineffective evaluation techniques used
and a wide communication gap between the managers and
the employees in terms of performance management.
Sabera Suleman, Dr. Farooq-e-Azam Cheema. (2008) Impact of Performance Appraisal on Employee Performance: A Critical Case Study of Sui Southern Gas Company Limited , Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-06, Issue-2.
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