Abstract
Employee engagement is a key business driver
for organizational success. High levels of engagement in
domestic and global firms promote retention of talent,
foster customer loyalty and improve organizational
performance and stakeholder value. A complex concept,
engagement is influenced by many factors; from
workplace culture, organizational communication and
managerial styles to trust and respect, pay and benefits
and company reputation. For today's different
generations, access to training and career opportunities,
work/life balance and empowerment to make decisions are
important. Thus, to foster a culture of engagement, Bank
AlFalah leads the way to design, measure and evaluate
proactive workplace policies and practices that help
attract and retain talent with skills and competencies
necessary for growth and sustainability. This report is the
definitive guide to develop, implement and measure
engagement programs. This report also investigates
whether employee engagement; actually exists and what
the key drivers are, with a special look at middle
management communication; how to embed engagement
as a real process; key measurement tools and how to
incorporate engagement as part of the regular process of
motivating employees.
Shehla Najib Sidiki, Azra Maqsood . (2008) An Exploratory Study on Employee Engagement in the Banking Sector of Pakistan: A Case Study of Bank AlFalah, Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-06, Issue-1.
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