Abstract
Managers’ emotional intelligence (EI), organizational citizenship behavior (OCB) an leadership styles play an imperative role in the organizational success. The current research investigates the mediating role of EI on the relationship between OCB and transformational leadership (TL). Data has been collected from employees of banking
service sector of Pakistan. SPSS and Amos have been used to test the hypotheses of study in the conceptual model. Total sample size for this study is N=300. The value for Cronbach alpha is 0.907. The results provide an evidence for the mediating effect of EI on the relationship between TL and OCB. The paper concludes with the discussion on
results and implications for the academicians and manager.
Raazia Irshad (Corresponding author), Maryam Saeed Hashmi. (2014) How Transformational Leadership is related to Organizational Citizenship Behavior? The Mediating Role of Emotional Intelligence, Pakistan Journal of Commerce and Social Sciences, volume 8, issue 2.
-
Views
505 -
Downloads
40
Article Details
Volume
Issue
Type
Language