Abstract
The present study examined the impact of Social support (SS) and Perceived Organizational Support (POS) on employees’ (who received trainings) satisfaction with received SS and TT. The main focus was to evaluate the different aspects of SS, and their impacts on employees’ satisfaction and the impact of employees’ satisfaction on TT dimensions. SS was measured in terms of emotional support, interpersonal support, material support and organizational support. A cross sectional survey design was used and total of 204 employees completed adopted measures of SS, satisfaction from received SS and TT from four public sector organizations: National Institute of Management (NIM), Sardar Bahadur Khan University (SBK), University of Balochistan (UOB) and Civil Secretariat of Balochistan. The data was analyzed using regression technique. The results indicated that trainees having higher level of SS were highly satisfied. All four facets of SS received statistical support which showed that trainees who received adequate levels of support were highly satisfied. The results also showed a positive relationship between satisfactions and TT which imply that highly satisfied trainees were able to transfer learned material at their workplace. On the whole, results indicated that trainees need a high level of SS that increases their satisfaction level and this satisfaction level enhance their TT capability. The research study has emphasized several dimensions of SS that influence the satisfaction level of trainees. The findings of this study will also be helpful for HR practitioners to realize the importance of SS while developing the training programs and especially in selection of trainees. This research study will be valuable for exploring the different aspects of SS for future research. The study is important as it explains the different dimensions of SS, perceived satisfaction from SS and TT in Pakistani (Balochistan) context. The paper emphasizes the importance of SS needed to attend training programs. This was the first attempt to include organizational support as a part of SS because most of the friendship and social ties develop among colleagues at workplace. This support should be provided to trainees from the perspective of their family, friends, and organizational level.
Beenish Malik, PhD, Tayyba Noreen2, Dr. Sadia Barech 3. (2019) Role of Social Support at Workplace: Myth or Reality , Balochistan Review, Volume 1, Issue 1.
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