Abstract
In the contemporary world, the redress of public grievances has a central place in the states ‘administrative system simultaneously with the formal judicial systems. The prime example is the institution of the Ombudsman that exists in almost all countries of the world. The current article presents a glimpse of this system in a particular period of the Islamic history when the political institutions of the Muslims were in the early stages of evolution although sound foundations had been laid down by the Prophet Muhammad (S. A. W) and his Rightly Guided Caliphs. This submission shows that the Muslim rulers were quite conscious of the need of dispensing justice not only through the formal judicial systems but also sometimes through informal and speedy intervention to ensure that the abuse of power and authority is timely checked. These interventions gradually led towards having an institution for this purpose that was ultimately called ‘Wilayat al Mazalim’ (The Department of Grievance Redress). The article is restricted to the rule of two dynasties as the periods before and after, required separate inquiry and presentation that has been done in other articles.

Dr. Ziaullah Rahmani. (2017) Redress of Public Grievances in the Umayyad & Abbasid Era, The Dialogue, Volume 12, Issue 1.
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