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Banking industry despite being one of the most flourishing industries in the world is considered to have high turnover rate. The same is the situation in Pakistan where local banks are
also facing this issue. All banks are having a difficulty in employee retention that in return
effects their productivity for years. During the past few years. It has been observed that one
of the biggest reasons for employee’s adverse performance is inadequate HR practices
followed by the local banks. Thus the aim of this study is to measure the effects of performance
appraisal, career development, and job satisfaction and reward system empowerment with
feedback on employee retention. A valid sample size of the study was 316 with a response rate
of 98%. The data was collected from 39 leading branches of a private bank operational in
different cities. After carrying out preliminary analysis including reliability, validity and
normality the overall model was tested through multiple regression analysis. The outcome of
the study after conducting comprehensive research, it was found that the performance
appraisal, career development, job satisfaction empowerment and feedback and reward
system all have positive impacts on employee’s retention if practiced regularly and adequately. The findings of the study were seen consistent to earlier conducted studies. By the help of
the drawn Implications the managers and policy makers will be able to develop practices and
procedures under the policy that will have a significant effect on the productivity of the
employees along with promoting job retention.
Saba Gulzar, Avinash Advani, Dr. Tariq Jalees. (2017) Impact of Performance Appraisal on Employee Retention: A study on Banking Sector of Pakistan, Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-15, Issue-1.
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