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Banking as a profession in Pakistan entails long work hours and pressures to perform the task in time and with accuracy. These professional responsibilities coupled with pressures from home responsibilities can be a precursor to mental and physical enervation and most importantly work exhaustion. The present cross-sectional study aimed to investigate the role of work family conflict, and perceived work overload in development of work exhaustion among banking professionals. Sample comprised of 125 banking professionals (74 males and 51 females). Results support the independent role of work family conflict and perceived work overload as positive predictors of work exhaustion. The study has important implications in strategic human resource planning and involved better understanding of work exhaustion for maintaining effective organizational performance mainly highlighting the balance between work home contagion and tasks at work.
Hira Tabassum, Zaeema Farooq (Corresponding author), Iram Fatima. (2017) Work Family Conflict, Perceived Work Overload and Work Exhaustion in Employees of Banking Sector, Pakistan Journal of Commerce and Social Sciences, Volume 11, Issue 1.
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