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A systematic review aimed at bringing together empirical evidences of conflict resolution styles used by men
and women was carried out. It consisted of 28 published studies as well as four indigenous dissertations
obtained from searching relevant databases. The review suggested that in home setting, women and men both
collaborated while resolving conflicts, with men being more competitive. At workplace, gender differences
diminished, with men or women being more dominating as managers, and more accommodating as
subordinates. This is indicative of the significance of the power, role and setting in determination of the conflict
resolution style. Unexplained directions of the empirical research (i.e., situations, types of conflicts, functions,
effects and personality traits) as determinants of CRS have been discussed. Moreover, the outcome (i.e.,
satisfaction or distress, effectiveness and hostility) can particularly be assessed to ascertain constructive or
destructive conflict resolution styles.
Saadia Dildar, Naumana Amjad. (2017) Gender Differences in Conflict Resolution Styles (CRS) in Different Roles: A Systematic Review, Pakistan Journal of Social and Clinical Psychology, Volume 15, Issue 2.
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