Abstract
The higher education sector, particularly in Pakistan, is facing intense pressures that
could drain its competence and thwart its ability to meet growing stakeholder demands.
Given the myriad of complex problems faced by higher education, it is difficult to
imagine that an administrator of any level could be more effective without engaging in
servant leadership. The purpose of present study was to verify the impact of servant
leadership on employee’s loyalty and the mediating effect of employees trust on this
relationship. Data were collected from faculty members of private sector universities
located in Peshawar. The participants rated perceived servant leadership style of their
managers in the university and their own level of trust in leadership and loyalty using
existing measures. The findings concluded a positive and significant influence of servant
leadership on employees’ loyalty. The employee trust partially mediated the relationship
between servant leadership and employee loyalty. The outcome is likely to be helpful for
management of higher education to revamp their strategy regarding hiring and retention
of managers.
Sidra Farman, Sajjad Ahmad Afridi, Maqsood Haider. (2019) Servant Leadership and Faculty Loyalty Nexus; Mediating Role of Faculty Trust, NUML International Journal of Business & Management, Volume 14, Issue 1.
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