Abstract
The recent development in Pakistani higher educational sector has compelled university management to
improve educational service quality. Student dysfunctional behaviours (SDB) is one of the key factors that
adversely impacted educational environment. Various researchers have investigated these behaviours in
the western context. The objective of this study is to investigate SDB within the Pakistani context. This
study used a qualitative approach to develop an in-depth understanding of SDB within Pakistani higher
educational context. This current study identified three dimensions of SDB and concluded that
understanding of these dimensions will facilitate university management in policy formulation to tackle the
issue of SDB.
Dr. MUHAMMAD NAWAZ BALOCH, Dr. TAYYABA RAFIQUE MAKHDOOM, Dr. NOOR-UN-NISA SHAHANI. (2020) A Qualitative Study of Dysfunctional Behaviours (DB) within a Pakistani Higher Educational Context., International Review of Management and Business Research, Volume 9, Issue 4 .
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