Abstract
All manufacturing processes involve the flow of two important components: materials and information. The
production scheduling, parts traceability and quality non-conformities are kept and permanently recorded
at the Phosphoric Acid Anodizing area in one of the plants of a small and medium-sized aircrafts’ company
in the US. The information flow within this area is a key point in the sustainability and quality of the
manufacturing process. The objective of the present study was to analyze the relationship between the
quantity of produced orders and the fidelity and quality of the manufacturing records among the different
Production control systems used in the manufacturing plant. The study was mixed, applied, nonexperimental, correlational and cross-sectional. The independent variable was the quantity of production
orders released to the Phosphoric Acid Anodizing area, while the dependent variable was the quantity of
quality non-conformances found in the different Production control systems. By analyzing a probabilistic
sample of 3,079 production orders, it was proven that the records kept in the different control systems are
not related between them. Nonetheless, it was proven that there is a correlation between the fluctuation of
the quantity of released production orders and the quantity of quality non-conformances recorded in the
control systems.
KARLA ESTEFANÍA ZUBIATE-PÉREZ (B.S.), ANA ISABEL ORDOÑEZ-PARADA (PH.D). (2020) Control and Quality of Data: Case Study in a USA Aviation Company, International Review of Management and Business Research, Volume 9, Issue 2.
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