Abstract
Speaking up at the workplace has a double-edged sword effect. This effect is dependent on the context and
the ways an individual raises voice. The current study finds that an employee’s voice contributes to
organizational citizenship behavior, especially when employees feel psychologically safe. In this context,
three dimensions of employees’ voice behavior were examined including supervisor-subordinate
relationship, employee job satisfaction, and employee motivation that enhance organizational citizenship
behavior. Additionally, the research also explores the moderating role of psychological safety that
strengthens the relationship between employees’ voice and organizational citizenship behavior. Data
collected from 361 employees using a survey technique, revealed that employees’ voice has a positive and
significant impact on organizational citizenship behavior. It was also found that psychological safety
significantly moderates the relationship between employee voice and organizational citizenship behavior.
This study positively contributes to voice and organizational citizenship literature. The study suggests that
organizations should encourage employees’ voice behavior and nurture a psychologically safe environment
to improve organizational citizenship behavior among employees. This study also discusses the theoretical
and practical implications of voice behavior and how it leads to organizational citizenship behavior.
KAZIM SALMAN, Dr. SAJID HUSSAIN AWAN, Dr. NAZIA HABIB. (2020) Link Between Employee Voice and Organizational Citizenship Behavior: Moderating Role of Psychological Safety, International Review of Management and Business Research, Volume 9, Issue 3.
-
Views
656 -
Downloads
147
Article Details
Volume
Issue
Type
Language
