Abstract
Educational institutes are valuable assets of any nation. Education in general and higher
education (HE) in particular is very important for socioeconomic growth of a country.
Higher Education has different dimensions; it supplies human recourses, enhances
scientific and technological advancement, provide new opportunities for research and
development. Quality is an essentially required element at tertiary level educational
institutions all over the world to promote excellence and bring the best practices.
Universities have become more competitive and students and parents are in less
compromising mood. They evaluate universities from different perspectives like fee
structure, faculty, infrastructure and environment etc. The increasing demand of the
stake holders has posed further challenges for the institutions to bring changes in the
program designs, curricula, and adopt best practices available in that domain. This
study attempts to evaluate the contribution of internal management policies to the higher
education excellence. The study is cross-sectional and quantitative in nature. A structured
survey is conducted to capture the perception of faculty and students' perception studying
at post-graduate and PhD levels at Karachi. This survey has been considered as a
quality lens through which effects of quality management has been analyzed. The data
is collected by using quota sampling from private sector universities only, owing to the
varied nature of internal management of these universities. The measurement tool is
based on five-point Likert scale and comprises of two major subscales; quality
management activities (QMA) and attention to quality aspects (AQA) taken as independent
scales; whereas higher education excellence (HE) is considered as dependent variable.
The data are coded and analyzed through SPSS software. It is concluded that overall
perception of teachers and students for internal quality management and its contribution
towards higher education excellence is positive. However, this varies among students
and faculty while a variation is also found among various universities considered under
this study
Zahida Abro, Muhammad Zaki Rashidi. (2012) Assessment of Internal Quality Management and Its Contribution towards Higher Education Excellence, Journal of Independent Studies and Research-Management, Social Sciences and Economics, Volume-10, Issue-1.
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