Abstract
The purpose of this research is to examine the relationship between
internal stakeholder engagement and project success with mediating
effect of Stakeholder satisfaction. The study also examines the
moderating role of empowerment in the relationship of stakeholders’
engagement and satisfaction. The data were collected from internal
stakeholders i.e., project team and functional team members of three
mega projects of oil and gas sector operating in District Attock. The
data was analyzed using Smart PLS. Based on the analysis of this
cross-sectional data collected from 318 respondents from project
teams and functional teams, the study indicates that success of a
project significantly depends on project team engagement. The study
also highlights that stakeholder satisfaction is an important mediating
factor in the relationship between internal stakeholder engagement
and project success. Further, the results indicate that empowerment
significantly and positively moderates the effect of internal
stakeholders’ engagement on stakeholder satisfaction and ultimately
project success. The results of this study are important to explain the
moderated mediation model identifying the relationship among
variables affecting a project’s success. This is a unique study offering
new insights into existing management literature, as there is hardly
any available research identifying and analyzing the relationships
among variables covered in this study.
Uzair Touqeer, Muhammad Yasir, Sohail Farooq. (2019) Project Success, Internal Stakeholder Engagement and Satisfaction: A Moderated Mediation Analysis , The Journal of Humanities & Social Sciences, Volume-27, Issue-2.
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