Abstract
Small and medium size hotels/businesses are the backbones of tourism and hospitality industry throughout the world. In developed and developing economies, it plays a significant role in job creation and economic development, thus a vital to improve the economic performance. However, in Pakistan the importance of SME hotels and the role that these hotels play is always being ignored. The main reason is that SMEs hotels recruitment practices are not systematic and lack consistency as these are based on the understanding of owners-managers who have little or no expertise in the subject. Keeping this gap in mind the researcher therefore tried to explore SME hotels recruitment techniques. Therefore, the study investigates the nature of recruitment practices adopt by SMEs hotels in Pakistan. For research methodology, qualitative research approach was used based on the constructivits’s philosophy. The primary data was collected through nine (09) semi-structured interviews involving General, Human Resource and Departmental managers in three (3) medium hotels in Islamabad. The interview results specified that SME hotels in Pakistan used mostly informal recruitment practices, and sometimes also used formal recruitment practices when the need highly skilled workforce.

Dr. Sher Nawaz, Dr. Fahad Sultan, Dr. Syed Haider Khalil. (2018) Explorative Study on Recruitment Techniques within Small and Medium Enterprises: Evidence from Pakistani Tourism Industry, Sir Syed Journal of Education & Social Research (SJESR), Volume-01, Issue-1.
  • Views 601
  • Downloads 45

Article Details

Volume
Issue
Type
Language