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The present study deals with the case of a male assistant professor who experienced task and personal conflicts
in a Pakistani public sector university. Semi-structured interview protocol was developed to conduct an
interview with the participant in order to explore his experiences of conflicts in university. Results obtained
through thematic analysis indicated that he experienced task conflict with the administrative system of the
department. His promotion was delayed due to the mismanagement of the university administration. He also
faced personal conflicts with senior colleagues who tended to be unprofessional by showing an uncooperative
and discouraging attitude. The main themes of thematic analysis include: western universities as a model,
teaching of non-approved course outline, casual attitude of clerk, diffusion of responsibility, less educated
administrative staff, less vigilance of the head of department, politicizing of promotion system, no merit for
promotion to higher ranks, rift with senior colleague over laboratory and non-conducive learning environment.
In order to deal with such conflicts effectively, it is strongly recommended that Universities should organize a
series of orientations about the different administrative system for the faculty members. The head of department
may also play the role of a facilitator, guide and counsellor to the newly appointed faculty members. Coworkers may extend their co-operation and encouragement to newly appointed colleagues to help them adjust in
their work environment. The study has important implications for university faculty, departmental heads and
university administrators.
Nasreen Akhtar, Syeda Salma Hasan. (2014) Experiencing Task and Personal Conflict: Case Study of a University Faculty Member, Pakistan Journal of Social and Clinical Psychology, Volume 12, Issue 2.
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