Abstract
Conflict management is dealing with the resolution of conflicts among employees and between
employees and institutions. In educational institutions, conflict resolution among students, between
students and faculties and with institutions has negative impacts on the academic environment and
overall performances of the institutions. Therefore, this study was designed to investigate the causes,
nature and role of personnel in conflict resolution. Furthermore, an attempt was made to compare the
public and private sectors universities in Khyber Pakhtunkhwa from the perspectives of conflicts
resolution. For this purpose data were collected from ten (10) universities through a Self-developed
questionnaire. A quantitative research design was adopted and data were collected from Master
students, teaching faculty, director academics and HODs of the selected department. The collected
data were put into SPSS 21 version and standard deviation and t-test were utilized for analysis of data.
Findings show that private sector universities have got more accurate disciplinary committees for the
identification of students’ conflicts. Similarly, they very aptly resolve their internal conflicts.
Muhammad Idris, Sajjad Hussain, Said Saeed. (2017) A Comparative Study of Public and Private Sector Universities about Nature Causes of conflicts, and Role of Academic Personnel, Journal of Research and Reflections in Education, Volume 11, Issue 2.
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