Abstract
The aim of the study is to find out and improve the strength of supply chain integration thorough testing the effect of antecedents on Supply Chain Integration (SCI). SCI is a
key element for improving supply chain performance and competitiveness. The population of
the study is manufacturing concerns and data were collected from the managers. The study
investigates the hypotheses that internal communication, leader support and employee satisfaction have a positive and significant effect on internal integration but the conflict negatively
influences the internal integration. Internal integration subsequently influences external integration. Secondly, the direct impact of internal communication and employee satisfaction on
external integration is also tested. The finding shows, all the hypotheses are accepted except
one. As well as managerial implications are concerned, managers should equally focus on
employee satisfaction and internal communication to have better external integration.
Muhammad Imtiaz, Mian Ali Naimat Pervaiz. (2020) The Effect of Internal Communication, Conflict, Leader Support and Employee Satisfaction on Supply Chain Integration, Jinnah Business Review, Volume 8, Issue 2.
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